Consumer Awareness on Hiring Builders

The Office of Fair Trading has issued a consumer guidance note highlighting some of the important considerations one should keep in mind when hiring a builder to carry out small building works or refurbishments. This is part of their 2022 Consumer Awareness Programme aimed at assisting local consumers when dealing with businesses. This guidance document specifically focuses on dealings with builders (local or foreign) in relation to small works or refurbishments which are often negotiated and agreed informally without the formation of properly written contracts.

It is often the case that issues arise in works of this nature. The Office of Fair Trading has reportedly received many complaints of unlicensed and unregistered non-Gibraltarian businesses providing a sub-standard level of service (often whilst undercutting local businesses). In such situations there is often very little that can be done to rectify the issue or recover any losses you may have suffered. Read the guidance note to find some tips on how to help prevent any potential issues when hiring a builder for your next home renovation!

Feel free to contact us for advice in relation to any planned works.